Terms & Conditions

Booking Terms & Conditions and Stay Regulations
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I. Booking Conditions
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1. Reservation and Payments

• Deposit: Confirmation of the reservation is conditional upon payment of a deposit as specified in the details of the selected offer. Payment is due at the time of booking.
• Remaining Balance: The deadline for paying the remaining balance is indicated in the offer conditions and the booking confirmation (typically prior to arrival or upon check-in).
• Payment Methods: We accept payment methods indicated in the booking system.
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2. Cancellations and Changes

• Cancellation Policy: Detailed cancellation terms are displayed when selecting a specific offer. Please review them prior to booking.
• Late Cancellation: In the event of cancellation after the deadline specified in the offer, the property reserves the right to charge cancellation fees in accordance with the terms of the specific reservation.
• Date Changes: Changing reservation dates is subject to property availability and may involve a change in price.
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3. No-show
‍In the event of a no-show on the day of arrival without prior notification, the reservation will be considered used and is non-refundable.
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4. Security Deposit and Damages
‍The property reserves the right to require a security deposit against potential damages. Information regarding the deposit amount is found in the offer details. The deposit is refundable after inspection of the property upon departure and settlement of any damages.
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5. Taxes and Fees
‍Information regarding whether prices include taxes and local fees is visible in the booking summary prior to payment.
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6. Contact
‍Please direct any questions regarding reservations via the contact form on the website or to the contact details listed in the website footer.
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II. Stay Regulations
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1. Check-in/Check-out and Quiet Hours

• Check-in and Check-out: Check-in and check-out times are specified in your booking confirmation. Early check-in or late check-out requires prior arrangement with the staff.
• Quiet Hours: Please observe quiet hours during customary times, respecting the peace of other Guests and neighbors.
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2. Use of Space

• Smoking: Smoking is strictly prohibited inside the premises. Smoking is permitted only in designated outdoor areas.
• Pets: The policy regarding pets is specified in the description of the specific property/villa.
• External Guests: Unregistered guests may stay on the property only upon prior arrangement with the staff.
• Parties: Organizing parties or events requires prior consent from the property management.
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3. Liability
‍The Guest bears full financial responsibility for any damage or destruction of the property's equipment and technical devices caused by their fault or the fault of their visitors. Valuables should be stored in the safe; the property is not responsible for items left unattended.
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4. Safety
‍Please follow staff instructions and all safety signage on the premises. Use of amenities such as the pool, sauna, or wellness areas is at your own risk and in accordance with usage instructions.
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5. Final Provisions
‍The property reserves the right to refuse further service to individuals who grossly violate these regulations. Making a reservation constitutes acceptance of the above terms.

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